Customer Service

Customer Services

About the Ambros website:
Ambros are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us
Please note: The online prices are exclusive to web orders only, retail shop prices may vary..

Find us or contact us in the following ways:
Address : Ambros Direct (UK) Ltd, Unit D15, Genesis Business Park, Whitby Avenue, Park Royal, London, NW10 7SE
Telephone : 020 8453 0163
Email :

Personal callers by appointment only

Our customer service line is manned as follows:
Mon – Fri 10.00AM – 5.30PM
Sat – Closed
You may email Ambros at any time.

Making a purchase:
The prices seen online are exclusive to web orders only. Retail prices in the shop may vary Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Check Out” and you will be asked for a few details that we need to be able to satisfy the order. If you have previously registered your details and are logged in then your contact details will already be completed. You will be emailed to confirm the order and your purchase delivered, within 3-4 working days unless otherwise advised. We accept Visa, MasterCard, Switch, Solo. and Paypal.We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, or over the Internet. We currently only accept online payments from customers in the UK. Additionally, for security reasons we only deliver to the credit card holders address.